Accessibility, Privacy
and Contact us

Accessibility

This accessibility statement applies to content published on the careers.southglos.gov.uk sub domain. It does not apply to content on www.southglos.gov.uk.

This careers website (careers.southglos.gov.uk) is run by South Gloucestershire Council. We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

How accessible this website is

On this website you can:

  • change colours, contrast levels and fonts using your browser or device
  • zoom in up to 300% without the text spilling off the screen using your browser or device
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Parts of this website that are not fully accessible

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text

What to do if you cannot access parts of this website

If you need information on this website in a different format, for example, large print, easy read, audio recording or braille, contact us by:

  • email us at equalities@southglos.gov.uk
  • Minicom service for the hard of hearing 01454 868010 (Due to a technical problem, the Minicom service is currently not available. You can contact us using the SMS text service below)
  • call us on 01454 868009
  • SMS text service 07950 080111

We will consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems that are not listed on this page, or think we are not meeting accessibility requirements, contact us using the ‘Contact – make an enquiry’ form on this page.

Contact us by phone or in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

How we tested this website

We used the following tools to help test this website:

It was last tested on 30 October 2024 by our User-centred Design team.

Our general privacy information is available at www.southglos.gov.uk/privacy
This privacy notice relates to the personal information we have collected from your application for employment with South Gloucestershire Council and we will process it for the purposes of recruitment, contract of employment, payments via HR payroll and pensions.



During the recruitment process and where appropriate we need the following personal data from you:

  • Name and contact details
  • Business activities
  • Date of birth
  • Employment and education details
  • National Insurance number
  • Status of veteran
  • Licences or permits held
  • Membership of relevant professional bodies
  • Relevant information relating to the Rehabilitation of Offenders Act 1974
  • Racial or ethnic origin
  • Physical or mental health details
  • Religious or other beliefs of a similar nature
  • Sexual orientation
  • Gender identity

During the onboarding process we will need your:

  • Financial details
  • Emergency contact details


Additionally, we will also request for you to provide more sensitive data like impairments, medical conditions and criminal records. The processing of this data is necessary for the purposes of carrying out the obligations of the controller in the field of employment and for the assessment of the working capacity of employees. In order for us to carry out our contractual obligations we require this information. You will not be able to commence or continue employment with us if you fail to do so.


We will use your information according to the UK Data Protection laws by establishing the lawful basis of processing, as necessary under contract and legal obligation.


Your information is not transferred and stored in countries outside the UK or the European Economic Area (EEA) for the provision of this service.


How we will use your information

We will use your information to provide the above service you have requested whilst complying with the established lawful conditions.

To apply for a job you need to register and set up an account. This can be carried out by using information from your social media account (Facebook, LinkedIn or a Google account) or completing a manual registration. Your application data is retained for possible future use by yourself for 2 years. You will also have options to be included in our ‘talent pool’ and receive job alerts which are matched to your preferences of job title, location, function and contract type. A month before the 2 years of having your account is reached, you will receive notification to review your details, and decide if you want extend your account for a further 2 years.

During the application process we ask you to declare if you are a care leaver, veteran or have a disability which enables us to:

  • Guarantee an interview if the minimum criteria is met
  • Understand your needs to ensure we make reasonable adjustments throughout the recruitment process if required

No automated decision-making processing will take place based on your data. We may also use your information for:

  • Planning and improving the service
  • Preventing or detecting fraud or crime
  • Research – using only anonymised data, unless we specifically ask for your consent
  • Providing additional employment benefits to you, but we will seek your consent for these services

Who we can share your information with

As part of our recruitment process we will share your information with:

  • Relevant South Gloucestershire Council sections
  • Cordell Health

We may also share your information with others outside of the council, for example regulators and other public organisations for the detection and prevention of crime.



How long we will keep your information

We will keep your information for as long as you have a relationship with us. Unsuccessful applications will be held on your account whilst it is active. Accounts expire after 2 years if not reviewed and extended. If your account expires your data will be anonymised. When employees leave the council we retain their data for a further 7 years . For employees providing safeguarding duties data will be kept at least until normal retirement age, or for 10 years, whichever is the longest.

We may retain anonymised information about the service we provided to help us make improvements.


Your rights

You have rights relating to your information, for example:

  • To see what we hold
  • To ask us to share it with another party
  • Ask us to update incorrect or incomplete details
  • To object to, or restrict processing of , or to make a complaint about how we are handling your data


If you have given us your permission to use your information you also have the right to withdraw that permission at any time in the future.

If you have any worries or questions about how your personal information is handled, please contact our Data Protection Officer at:

Email: DPO@southglos.gov.uk

Postal address: Data Protection Officer, PO Box 1953, The Council Offices, Badminton Road, Bristol BS37 0DB

For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner’s Office (ICO) via their contact pageor call them on 0303 123 1113.

01454 863080
HRRecruitment@southglos.gov.uk

Our office hours are:

  • 8.45 am to 5.00 pm Monday to Thursday
  • 8.45 am to 4.30 pm Fridays