Develop your career in IT and Digital

During Covid-19 our Information, Technology and Digital teams have been working hard to ensure our staff have been able to continue to deliver services across the council and that we have been able to engage with resident through technology.

Through our digital transformation and technology programme, we are embracing innovation and investing in new technology to continue to improve services.

About the Information, Technology and Digital division

The division sits within the Chief Executive and Corporate Resources (CECR) department and works with the business to understand where it can help improve outcomes, and deliver new capabilities enabled by technology that support staff and services across the council.
Our focus is leading technology enabled change and delivering strategic, tactical and operational technology related services ensuring a high quality customer experience. The teams provide professional advice and support across the organisation, including Councillors, other departments and our partners.

Design, Develop and Transition  

This team is where problems are solved and concepts become reality, whether that is an in-house development or system upgrade.

In this team you will be:

  • creating the technical design within published architectural constraints
  • gathering requirements to create functional specifications and prototypes
  • programming and performing complex configuration of systems and the integrations between them
  • testing in both functional and non-functional tests using a variety of tools and techniques
  • collaborating with developers, product owners, the business and service users
  • monitoring progress against gateways and milestones and holding involved parties to account

Technology Delivery and Operations  

The team delivers major incident management, proactive maintenance, monitoring, alerting second and third-line support.

In this team you will be:

  • configuration of  information system workflow and associated data warehouses  
  • ensuring strict adherence to change management procedures 
  • performing super-user function to ensure that users are added and removed appropriately 
  • informing technical design and strategy, working on application, middleware and database servers whether they be virtual or physical 
  • working on routers, switches, wireless infrastructure, firewalls and appropriate servers
  • maintaining the overall health and security of the council’s physical server estate

Business Partnering and Service Management  

This team is working with users on how to take full advantage of technology, including ideas around new systems or improvements, a request for advice, services or training.

In this team you will be:

  • working with both internal customers, partner organisations and external third-party IT and Digital suppliers
  • maintaining the overall health and security of the council’s end user compute estate
  • carrying out supplier management and maintaining information on the council’s IT and Digital assets such as contracts, software, data and configuration items 
  • setting and auditing the security standards and developing and managing the governance, standards, processes and procedures

Interested in a career in technology?